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1. Introduction
Patronyk LLC ("Company," "we," "us," or "our") operates the Caje Business Manager mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following categories of information:
2.1 Personal Information You Provide
- Account Information: Your name and email address when you create an account.
- Profile Information: Any additional profile details you choose to provide.
2.2 Content You Create
- Photos and Videos: Images and video files you attach to checklists as part of quality tracking and task documentation.
- Checklist Data: Tasks, notes, completion records, and other content you create within the App.
2.3 Automatically Collected Information
- Device Information: Firebase Cloud Messaging (FCM) tokens used to deliver push notifications to your device.
- Usage Analytics: We use Firebase Analytics (provided by Google) to collect anonymized usage data, including app interaction patterns, feature usage frequency, session duration, and crash reports. This data helps us improve the App's performance and user experience.
- Device Identifiers: Device type, operating system version, and app version for compatibility and troubleshooting purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Checklist Management: To provide core App functionality, including creating, assigning, tracking, and completing business checklists.
- Team Coordination: To enable collaboration between team members within the same business, including task assignment, status updates, and shared visibility into checklist progress.
- Push Notifications: To send you timely alerts about task assignments, due dates, completions, and other relevant updates via Apple Push Notification Service (APNs) and Firebase Cloud Messaging.
- Quality Tracking: To support photo and video documentation of completed tasks for quality assurance and compliance purposes.
- App Improvement: To analyze usage patterns, diagnose technical issues, and improve the App's features and performance.
- Customer Support: To respond to your inquiries and provide technical assistance.
4. Third-Party Services
We use the following third-party services to operate the App:
- Firebase (Google LLC): We use Firebase for authentication, real-time database, cloud storage (for photo/video attachments), analytics, crash reporting, and push notification delivery. Firebase may collect and process data in accordance with Google's Privacy Policy.
- Apple Push Notification Service (APNs): We use APNs to deliver push notifications to iOS devices. Apple processes notification delivery data in accordance with Apple's Privacy Policy.
We do not integrate with any advertising networks or sell your data to data brokers.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared in the following limited circumstances:
- Within Your Business Team: Checklist data, task assignments, and related content are shared with other team members within the same business organization on the App. This is a core feature of the App necessary for team coordination.
- Service Providers: We share data with the third-party service providers described in Section 4, solely to operate and maintain the App.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
6. Data Retention
We retain your personal information and content for as long as your account is active or as needed to provide you with the App's services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain data for legal, regulatory, or legitimate business purposes.
Account Deletion: You can delete your account at any time through the in-app Settings menu. Upon account deletion, your personal data, checklist content, and uploaded media will be permanently removed from our systems, subject to the retention exceptions noted above.
7. Data Security
We implement commercially reasonable technical and organizational security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL.
- Encryption of data at rest within Firebase infrastructure.
- Role-based access controls within the App.
- Regular security reviews and updates.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Your Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete: You may request the deletion of your personal information that we have collected.
- Right to Opt-Out of Sale: We do not sell personal information. No opt-out is necessary.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, contact us at support@patronyk.com. We will respond to verifiable requests within 45 days.
9. Your Rights Under GDPR (European Economic Area Residents)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate personal data.
- Right to Erasure: You may request deletion of your personal data.
- Right to Restriction: You may request that we restrict the processing of your personal data.
- Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to the processing of your personal data for certain purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise these rights, contact us at support@patronyk.com. We will respond within 30 days.
10. Children's Privacy
The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at support@patronyk.com.
11. International Data Transfers
Your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. These countries may have data protection laws that differ from the laws of your jurisdiction. By using the App, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, by providing notice through the App or via email. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: